Contact information
Eyoria is an independent brand based in Lyon, France.
contact@eyoria.com
We read and answer every message personally, usually within one business day.
Where your order comes from
Our fountains are produced and dispatched by our manufacturing partner. Orders ship directly from their facility, which is why delivery takes 10 to 15 business days rather than two days. Every order is tracked, and we follow it until it arrives.
If something goes wrong
Write to us. Our 30-day money-back guarantee is set out in the Return and refund policy, and it does not require you to ship anything back.